Describe the fault before replacing the window
A sticking handle, failed hinge, draught or misted glazing can have different causes. Tell us what happens, which windows are affected and whether the fault is getting worse.
ULTIMATE WINDOWCOMPANYPART OF ULTIMATE HOME SOLUTIONSWindows from Ultimate Home Solutions
Ask the team to inspect window problems and explain whether a repair or replacement is the sensible option.
Tell us your postcode so we can confirm appointment availability.

Window specialists within the Ultimate Home Solutions group. Discuss your windows with the team behind the survey, quotation and fitting.
Meet the group, established in 2013A sticking handle, failed hinge, draught or misted glazing can have different causes. Tell us what happens, which windows are affected and whether the fault is getting worse.
The condition of the frame and availability of compatible parts affect the options. Ask whether hardware, seals or a glazed unit can be repaired or replaced before considering a complete new window.

When you call, confirm coverage, appointment availability and any inspection or repair charges. The team can explain the proposed work after assessing the problem; this page does not promise an emergency callout.
Before you enquire
Not necessarily. Moisture between the panes and condensation on a room-side surface are different issues. Describe where the moisture appears and ask the team to assess it.
Repair depends on condition, compatibility and parts availability. If repair is impractical, ask for a clear explanation of the replacement option.
Speak to the window team
Call with your postcode and what you would like to improve, or request a callback.