Describe what the window does
Note whether it sticks, drops, will not close or fails to lock. Avoid forcing a stiff handle or sash, which could make the fault worse. Tell the team which rooms are affected.
Windows from Ultimate Home Solutions
Window Handles, Locks and Hinges Across Scotland
If a window will not open, close or lock properly, describe what happens and identify the affected rooms. Assessment can establish whether hardware, adjustment or another repair is appropriate.
Tell us your postcode so we can confirm appointment availability.
Window specialists within the Ultimate Home Solutions group. Discuss your windows with the team behind the survey, quotation and fitting.
Meet the group, established in 2013Hardware is one possible cause
Handles, locking points and hinges can wear or become misaligned. Assessment should consider the frame and sash as well as the visible fitting; the right remedy depends on the cause and compatible parts.
Confirm repair and parts availability
Ask what inspection or repair charges apply and whether a suitable replacement part is available. The team can confirm the work after seeing the window and identifying its hardware.
From enquiry to installation
Know what happens next
Your written quotation sets out the chosen windows and the agreed fitting work.
Step 01
Home appointment
We inspect and measure the windows and discuss what you want to improve.
Step 02
Choose the windows
Compare frame styles, colours, glazing and opening options.
Step 03
Clear quotation
Review the selected windows and all fitting work included.
Step 04
Professional fitting
Your windows are installed, checked and ready to use.
Before you enquire
Your window questions
Why will my window not lock?+
Possible causes include a faulty handle, alignment issue or another hardware problem. An inspection can identify the cause.
Can I replace just a handle?+
A compatible handle may be available, but first confirm its type, dimensions and relationship to the locking mechanism.
Speak to the window team
Talk to us about window handles, locks and hinges
Call with your postcode and what you would like to improve, or request a callback.